So apparently this was over a straw? Like the "manager" here thought the lady stole a fuckin straw, so apparently that was grounds for the verbal beat down. I mean look, don't steal straws, sure, that's a reasonable ask from a place of business, especially one that relies heavily on the straw market. But I think we can say this was a bit over the top? Two main takes from this:
1) Starbucks in NYC is the most stressful place in the world. Every single one of them. They're all crowded as shit, long ass lines, people pissed cus their names are mispelled, others panicking over how to order, at least 4 or 5 assholes who "just haven't had their coffee yet". It's a nightmare going in to those places. Sure, the coffee isn't bad and it is definitely the strongest kick in the game if you're looking for a wake up, but seeing a video like this just made me wonder how that kind of shit doesn't happen all the time with the average stress level on high like 24/7 in those "hellholes on every corner".
2) Love this chick's "I will literally never let you get a word in cus I'm just gonna keep screaming in your face" argument style. Super effective. Lot of people lose arguments cus the person they're arguing with is better at words than they are. How do you overcome that? Don't let them use words. Pretty simple. If it ain't heard it ain't a word (holy fuck I just made that up and I want to shoot myself), so just hold on to this one, ladies and gents, for the next time you feel cornered by a person who's trying to get all vocabulary-savvy in your face. Once you start screaming the same sentence over and over, it will only be a matter of time until you break them down and they leave, thus winning you the argument.
PS. Starbucks or Dunkin Donuts? I think taste I go DD (although they can have sour milk like whoa sometimes), but kick it's gotta be Starbucks. Something about the frenetic atmosphere must make it wake you up more.